Employee Mentoring Helps Engage and Retain Diverse Talent
Organizations that want to attract, engage and retain diverse employee talent often include mentoring as a key piece of their talent development strategy—and for good reasons.
Mentoring can help employees feel valued by their employers, build supportive relationships with coworkers and develop critical skills that can help them advance their careers.
All of these can lead to employees receiving job growth opportunities, feeling more engaged at work and staying with their organizations longer.
A survey of mentees and mentors by MentorcliQ found that:
- 90 percent of participants said mentoring helped them develop a positive relationship with another individual in their company.
- 89 percent said mentoring allowed them to contribute to the success of their company.
- 89 percent said that they felt like their company valued their development because they offered a mentoring program.
Those types of outcomes help companies build a positive—and profitable—workplace.
Innovative companies that want to retain and engage diverse talent have begun using reverse mentoring as a way to promote diverse employees and help them gain visibility with senior leadership. This creates a critical component within the push for equity in the workplace.
Reverse Diverse Mentoring at Labcorp
Addressing diversity, equity, and inclusion through a mentoring program has become a must-have need for companies today. Labcorp implemented an innovative and thoughtful reverse-diverse mentoring program that has received rave reviews from people at all levels of the company. This program pairs executive mentees with emerging leader mentors who are from a diverse background.
Labcorp’s CFO brought this idea with her to the company based on previous experience she had had with a similar program. “Our CFO had learned so much from her experience as a mentee based on her previous experience, and she wanted to see this valuable experience extended to other leaders in our organization to help them develop from both a cultural and strategic standpoint,” said Mary Schlegel, mentor program manager and senior instructional designer at Labcorp.
“Black employees in the U.S. are significantly less likely than White employees to report seeing leaders of their own race in their organization, and that appears to matter in creating a healthy corporate culture.” — Camille Lloyd of Gallup
They leaned on two Employee Resource Groups (ERGs) to help identify and invite diverse young talent into the program as mentors: (1) the Ascend ERG, which focuses on young professional leaders, and (2) the Pulse ERG, which focuses on Black professionals. By engaging leaders from these ERGs, Labcorp was able to connect up-and-coming diverse talent with executive leaders whom they might otherwise never have met. “People really valued the opportunity to be heard, as well as helping to pave the way for other people to have a voice,” said Schlegel.
The reverse diverse program also provided an opportunity for Labcorp to engage more Black employees and other underrepresented employees in more mentoring relationships, which the team had identified as an area of growth for their overall mentoring strategy. “The unexpected benefit and learning that I’ve had with this reverse diverse mentoring program is to hope. This program allowed me to support change and amplify diverse voices within Labcorp. And the organizational commitment to this program has spread hope to my fellow colleagues,” said Schlegel.
Tips for Your Own Reverse Diverse Mentoring Program
To implement a powerful and effective reverse diverse mentoring program that will help retain and engage diverse talent, consider these three tips.
- Listen – Listen to your diverse employee populations, ask them what they need and work to uncover what will help them advance and grow with your organization.
- Include – Include your diverse employees in the program planning process, get their input on key factors of your mentoring program design and ask them to be ambassadors for the program to help spread the word.
- Act – Act on the feedback you hear from the employees, create a program that reflects their needs and look for opportunities for growth within your mentoring program to help you create and sustain a mentoring culture.
Laura Francis is the Chief Knowledge Officer for MentorcliQ. The proud mom of a child with disabilities, she enjoys writing about the connections she sees in her personal life and professional life. Her articles can be found on Training Journal, ATD, Chief Learning Officer, Training Industry and other learning and development websites.